Ace567 Privacy Policy — Our Commitment to Protecting Your Data

Ace567 (referred to hereinafter as "we", "ace567", or "the Platform") has the utmost respect for your privacy. This privacy policy applies to all users of the ace567.bet website and mobile application.

By registering on ace567, using our services, or accessing our platform, you are considered to have accepted this privacy policy. Please read it carefully.

Ace567 serves users across multiple countries, including Bangladesh. We adhere to international data protection standards and are committed to safeguarding your personal information. This privacy policy was last updated in January 2026.

Ace567 collects certain personal information to deliver the best experience to users and meet legal obligations. A detailed breakdown of the types of information collected is provided below:

Ace567 only collects information that is strictly necessary. We do not gather irrelevant or excessive data. All collected information is stored on fully secured servers.

Ace567 uses collected data only for the specific purposes outlined below. We never use your information for unnecessary purposes:

• Account Management: Identity information is used for registration, login, and account verification.
• KYC & Identity Verification: Identity documents are verified to prevent fraud and meet legal compliance requirements.
• Payment Processing: Financial information is used to process deposits and withdrawals accurately and efficiently.
• Customer Support: Your contact information is used to resolve issues quickly.
• Promotional Communications: If you give your consent, we may send you emails or SMS messages about new offers and bonuses.
• Security Monitoring: Device information is analyzed to detect fraud and suspicious activity.
• Responsible Gaming: Gaming activity is analyzed to identify signs of gaming addiction and provide timely support.
• Legal Compliance: Your data is used to meet the requirements of regulatory authorities.

Ace567 does not retain your personal data longer than necessary. However, certain information is kept for a defined period due to legal obligations and security requirements:

• While your account is active: All data is retained from the time an account is opened until it is closed.
• After Account Closure: Data may be retained for up to 5 years after account closure in accordance with legal requirements.
• Financial Records: Transaction data is typically retained for 7 years, as required under anti-money laundering regulations.
• KYC Documents: Copies of identity documents are retained for up to 5 years after account closure.

Once the retention period expires, ace567 securely deletes your data. For digital records, a secure overwriting method is used to ensure the data cannot be recovered.

Ace567 never sells your personal data. However, limited information may be shared with third parties in the specific circumstances outlined below:

• Payment Provider: Financial information is shared with bKash, Nagad, Rocket, and banks as necessary to process transactions.
• KYC Verification Service: Identity document details are shared with licensed verification agencies for identity verification purposes.
• Regulatory Authority: Where required by law, information may be disclosed to government or regulatory authorities.
• Law Enforcement Agencies: Information may be shared with law enforcement agencies when required by court order or for investigative purposes.
• Technology Service Providers: Cloud storage and technology service providers may have limited access to platform data for operational purposes, but they are bound by strict confidentiality agreements.

All third parties with whom data is shared are held to the same strict data protection standards as ace567. This is monitored on an ongoing basis.

Ace567's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of cookies used on ace567:

• Essential Cookies: These cookies are essential for maintaining login sessions, security tokens, and core platform functionality. They cannot be disabled.
• Functional Cookies: These cookies remember your preferred language, display settings, and other personalized preferences.
• Analytics Cookies: User behavior is analyzed to improve ace567's services. These cookies do not reveal any personally identifiable information.
• Security Cookies: These cookies are used to detect suspicious activity and help prevent fraud.

Ace567 protects your personal data using the highest industry security standards. Our security framework is outlined below:

• SSL/TLS Encryption: Every data transmission on ace567 is secured with 256-bit SSL encryption. The padlock icon in your browser's address bar confirms you have a secure connection.
• Encrypted Database: All data stored on ace567's servers is kept in encrypted form. Direct database access is strictly limited.
• Two-Factor Authentication (2FA): Enable two-factor authentication when logging into your ace567 account — it significantly increases the security of your account.
• Regular Security Audits: ace567's security systems are regularly audited by independent third-party experts.
• Staff Training: ace567 staff receive regular data protection training and are only granted access to the minimum information necessary to perform their duties.
• Data Breach Plan: In the event of a data breach, ace567 will promptly notify affected users and take all necessary steps to address the situation.

While ace567 maintains the highest security standards, no internet connection can be guaranteed 100% secure. You also have a role to play — use a strong password and never share it with anyone.

Ace567 believes you should have full control over your own data. That's why ace567 gives you the following rights:

• Right to Access: If you'd like to know what information ace567 holds about you, please get in touch with us.
• Right to Correction: If any of your information is incorrect or out of date, you can submit a request to have it corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances, though some information may be required to be retained for legal reasons.
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a commonly readable format.
• Right to Opt Out of Promotional Communications: You can opt out of ace567 marketing communications at any time.

To exercise any of these rights support@ace567.bet Email us at the address provided. ace567 typically responds to requests within 30 days.

Ace567 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is carried out at the time of registration. If ace567 becomes aware that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.

Ace567 may update this privacy policy from time to time. If changes are made, you will be notified in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A notice may be displayed after you log in to the platform.

Continuing to use ace567 after an updated policy is published will be taken as your acceptance of the new terms. We recommend checking this page regularly.

For any privacy-related questions, complaints, or requests, please contact ace567's data protection team:

• Email: support@ace567.bet
• Website: ace567.bet
• Help Center: Visit Help Center

Ace567 aims to respond to all privacy-related requests within 30 business days. For urgent matters, immediate assistance is available via live chat.